Make an Advising Appointment

The Office of Learner Support makes it convenient for students to schedule advisement appointments, obtain information about their programs or reach an advisor instantly by taking advantage of three services:

AppointmentDesk
AppointmentDesk provides students with the capability to instantly make appointments with academic and nursing advisors. Students can access AppointmentDesk via their online course space, myEdison®, or by calling (888) 442-8372 to request an advising appointment - 24 hours a day, seven days a week. In addition to improving students' access to advising services, AppointmentDesk may provide a more efficient method of managing appointments and scheduling. The most common reasons to utilize AppointmentDesk:

• planning multiple courses or an entire degree program;
• reviewing course descriptions from outside institutions to ensure that they are appropriate for the student’s academic program;
• moving credits around within a student’s degree program to ensure that previously earned credits are being used in the most beneficial way; or,
• reviewing the GPA policy and what can be done to improve academic standing.

To use Appointment Desk, log on to myEdison® and select "Make an Advising Appointment" under the Tools menu on the left side of the screen. Following the prompts, enter your College ID and last name in the appointment area; select your degree program from the dropdown, and finally, choose an advisor and a counseling method. Students will receive a confirmation e-mail immediately and a reminder within 24 hours of the scheduled appointment.

myEdison® Help Desk
Students should also consider utilizing the myEdison® Help Desk feature to submit questions regarding:

• obtaining course approvals,
• getting started,
• understanding the differences in credit earning methods and
• changing degree programs.

To access the Help Desk feature, log on to myEdison® and click the "Help" tab and the "College Support Portal" link on the resulting page.

Advisement Expressline
Students also have the option of calling the College’s Advisement Expressline at (888) 442-8372, (Monday – Thursday 10 a.m. to 6 p.m. and Friday 10 a.m. to 4 p.m. eastern standard time) to reach an academic advisor quickly without the need for a formal appointment. Advisement Expressline is best suited for questions that typically take less than 10 minutes for an advisor to answer, such as:

• determining how many credits a student needs to graduate,
• learning the difference between credit earning options,
• looking for suggestions on the first course(s) to take and
• assistance in interpreting an academic evaluation.